Cold weather is freezing some water pipes; Public Works reminds residents of maintenance responsibilities

The city is reminding residents that the maintenance of water services lines from the main, which is in the street, into the property is the responsibility of the property owner.

After about 32 days of below freezing weather, the frost level has pushed further into the ground, causing water service lines to freeze and properties to suddenly be without water, according to Great Falls Public Works. With the temperatures rising, the frost level is then pushed further underground, which is causing more water service lines to freeze, Public Works said in a release.

Public Works said residents with a frozen service line should call a local plumber or contractor to have the line thawed.

“This has been an unusual event and for many it may have never happened
in the years or decades of property ownership,” according to the Public Works release.

To prevent this from happening, Public Works suggests running water in a small steady stream constantly in your bath/shower, bathroom sink, kitchen sink, or another faucet inside the house. Public Works said it cannot determine how long it will take for the frost level to thaw.

For additional information, please contact the Public Works Utility Division at 727-8045 between 8 a.m.-5 p.m. Monday through Friday. After hours or on weekends, call the city water plant at 727-1325.